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Last updated: November 20, 2025 Welcome to Kiddie Cove.

These Terms & Conditions (“Terms”) govern your use of www.kiddiecove.ca and any purchases made through it. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website

1. General Information[Your Store Name] is an online retailer offering baby clothing, accessories, and related apparel. We operate using a dropshipping model, meaning products are sourced and fulfilled by third-party suppliers.

2. Products & Descriptions - We strive to display accurate product images, descriptions, and pricing. However, colors may appear differently due to screen settings. Sizes may vary slightly from the measurements listed. Availability of items is not guaranteed because we use third-party suppliers; shipping times, packaging, or branding may vary.

3. Pricing & Payment All prices are listed in [currency], unless otherwise stated. We reserve the right to: Change prices at any time, Correct pricing errors, Refuse or cancel orders where price inaccuracies occur. Accepted payment methods include: [list payment methods].

4. Order Processing Once your order is placed, you will receive an order confirmation email. Processing times typically range from 3-10 business days, but may be affected by supplier processing times. We reserve the right to refuse or cancel any order for reasons including suspected fraud or item unavailability.

5. Shipping & Delivery Because we use dropshipping suppliers: Estimated delivery time is 10-45 business days depending on your location. Multiple items may arrive in separate packages. Delays may occur due to customs, supplier delays, or unforeseen issues. We are not liable for delays caused by shipping carriers or suppliers. Customers are responsible for providing accurate shipping information. We are not responsible for packages lost due to incorrect addresses.

6. Customs, Duties & Taxes International orders may be subject to customs fees, import duties, taxes, and other charges. These fees are not included in the product price and are the customer’s responsibility.

7. Returns, Refunds & Exchanges because we are a dropshipping business, our return policy may differ from traditional retailers. Eligibility You may request a return or refund if: The item is defective or damaged The wrong item was received Requests must be made within 2 days of delivery. Non-returnable items For hygiene and safety, certain baby items may be non-returnable, including: Underwear or socks Pacifiers or feeding accessories Items marked “Final Sale” Return Process To request a return, contact us at: support@kiddiecove.ca Provide: Order number Photos of the issue (if applicable)We will provide return instructions. Do not send items back to the manufacturer unless instructed.

8. Cancellations Orders may only be canceled within 2 hours after purchase. Because we fulfill orders through third-party suppliers, cancellations cannot be guaranteed.

9. Intellectual Property - All content on the Website—including text, logos, graphics, and images—is the property of kiddie cove or its licensors. You may not reproduce, distribute, or modify any content without permission.

10. User Conduct - You agree not to: Use the site for unlawful purposes, Attempt to disrupt or hack the Website, Impersonate others or create fraudulent orders

11. Third-Party Links - Our Website may contain links to third-party websites. We are not responsible for their content, policies, or actions.

12. Limitation of Liability - To the fullest extent permitted by law, Kiddie Cove is not liable for: Indirect, incidental, or consequential damages, Loss of data or profits, Issues arising from supplier errors, shipping delays, or third-party actions, Products are used at the customer’s own risk.

13. Disclaimer of Warranties - All products are provided “as is” and “as available”. We make no guarantees regarding: Product availability, Delivery times, Website functionality

14. Indemnification - You agree to indemnify and hold Kiddie Cove harmless from any claims arising from your use of the Website or your violation of these Terms.

15. Changes to Terms - We may update these Terms at any time. Changes go into effect when posted on this page. Your continued use of the Website constitutes acceptance of the updated Terms.

16. Governing Law - These Terms are governed by the laws of Canada. Any disputes must be resolved in the courts of Canada.

18. Contact Information - If you have questions about these Terms, contact us: Email: Support@kiddiecove.ca

TERMS & CONDITIONS

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